New Domain Registration
Domain registration occurs in real time with the relevant registries upon payment and cannot be canceled or refunded.
Domain Transfers
Domain transfers, if not immediate, are refundable provided they have not yet been completed. This can be done using the denial procedure provided by the previous provider/registrar, or by promptly submitting a request via ticket.
Refunds are made to the original payment method. Refunds for payments made by credit card/PayPal are processed by reversing the original transaction. Refunds for payments made by bank transfer are processed by transferring the original bank account.
Alternatively, you can keep the amount paid as a credit for future purchases. |
