The Bonus Credits system allows you to accumulate amounts in a virtual account when specific events occur, as indicated on purchase pages, service technical sheets, or other sections of the website.
In practice, when an action performed by the user meets certain conditions (for example, a purchase or renewal completed according to the specified terms), a bonus credit is automatically assigned. The eligibility conditions, amounts, and any validity period are always specified on the relevant page of the individual service or offer.
How They Work
- Bonus credits are credited after payment of the order that generated the right to the bonus.
- Accumulated credits are visible in a dedicated section of the user’s control panel.
- The user may choose to convert bonus credits into prepaid credit.
Once converted, bonus credits become fully usable credit for the payment of new orders. From an operational standpoint, there is no difference between credit loaded through a traditional payment and credit derived from converted bonus credits.
A purchase made using credit (including credit derived from bonus credits) may in turn generate new bonus credits, provided the applicable conditions are met.
Possible Limitations
In some cases, specific restrictions may apply to the use of bonus credits, such as:
- a maximum amount usable within a given period;
- limitations related to specific services;
- other conditions indicated on the service information pages.
Any such limitations, if applicable, are always specified on the relevant pages.
Tax Aspects
Bonus credits do not derive from a payment made by the user, but from a promotional mechanism. For this reason, when they are used (after conversion into credit), the deducted amount at the order stage is shown on the invoice as a discount.
General Features
- Bonus credits and the credit resulting from their conversion are non-transferable.
- They may only be used by the account that earned them.
- They apply in addition to any discounts granted under normal commercial conditions.
In summary, the system allows users to accumulate amounts based on defined and transparent criteria, and then use them as credit for future purchases, with invoice visibility in the form of a discount.
